I was pretty pissed on Sunday after Westjet seemed to “forget” that they had to fly over 120 Canadians from Las Vegas to Toronto. The plane rolled into the gate at the time we were supposed to board it around 11:20pm PST. Then, we had to wait another hour for them to prep and clean [...]

I went to the grocery store today to pick up a few things for dinner. I was quite happy to find a cashier who was waiting for something to do as it meant not waiting in line. I unloaded my shopping cart, she scanned my items, pretty uneventful.
Until an older woman approached us.
She came from [...]

Here’s one that came through about the way I say podcast which made me smile. It’s a guy, but he’ll remain nameless for now.
I heard you on Blogger and Podcaster Magazine’s podcast and really struggled through it. You rarely use “T”s. You often say “podcas”, not “podcast”. Additionally, a pop filter may serve you well. [...]

This came through the helpdesk about a month ago. Name withheld.
So I did a search on “podcast expert” and there you were. I’ve been teaching myself about RSS and podcasting over the last 2 weeks.
I have tons of information, it’s just not all fitting neatly in my brain. I consider myself a seasoned Internet marketer, [...]

This ticket was opened in April. Again, I will withhold the name, but will publish the ticket in its entirety:
Leesa:
Please send me a copy of your various podcasting info products so I can determine the potential for me being an affiliate to promote your work to the nearly 2000 practitioners I’ve trained worldwide. Most want  [...]

I got a rather interesting ticket via my helpdesk about a couple months ago. I won’t identify the sender, but I will publish the request in its entirety.
My name is [name withheld]. I recently heard your interview and I love your ideas! Can you help me get started with podcasting? We have a very [...]

This is totally unbelievable. Watch this video to see how unprofessional the reporter and the anchor are on live TV.

Which brings me to my question - are you and your team on the same page? If a customer has an objection, do you fight with your contractor, vendor, supplier or colleague in front of the [...]

Last year, Apple came out with the iPhone in the United States. I enviously watched my colleagues at the New Media Expo last September using their cool iPhones. I’m in the market for a new cellphone and I want to purchase the iPhone.
Then, Oprah mentions the Flip Camera on her show. And Patsi Krakoff, one [...]

“Um, just drop it in the mailbox, dude.”
No word of a lie, but I just got off the phone with someone who wanted to know how to mail a letter to Canada. He was calling from New York and apparently, he got something in the mail from a company that shares the same postal code [...]